Privacy Policy

Effective Date: January 7, 2025

Villa Décor & Design ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our website and services (collectively, the “Platform”), you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using the Platform or providing us with your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

“Personal Information” refers to information that identifies you as an individual. This may include:

Name
Home address
Email address
Phone number
Payment details (e.g., credit card or bank account information)
Birthdate
Any information you provide during consultations or project planning

Other Information

We may also collect non-identifiable information, such as:

Browser and device information
IP address
Usage data (e.g., pages visited, clicks)
Information collected via cookies and tracking technologies

Mobile Messaging Information

If you choose to contact us via SMS or subscribe to text updates, we may collect your phone number and messaging preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and personalize our services, including interior design consultations and project management.
To communicate with you, including responding to inquiries and sending updates about your projects.
To process payments and facilitate transactions.
To send marketing materials, promotions, or newsletters (unless you opt out).
To improve our services, website, and customer experience.
To comply with legal obligations and protect the security of our business and Platform.

Mobile Messaging Consent & Data Usage

By reaching us via SMS, you agree to receive recurring messages from Villa Décor & Design.
Message and data rates may apply. Message frequency depends on your interactions and preferences.
You can reply STOP to opt out of future messages or HELP for more information.
No mobile or messaging consent information will be shared with third parties or affiliates for marketing/promotional purposes.
All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Disclosure of Information

We may share your information in the following situations:

With Service Providers

We may share your information with trusted third-party vendors who assist us in delivering services, such as payment processors, shipping companies, or IT support.

For Marketing

With your consent, we may share your information with affiliates or partners to provide special offers or promotions. However, mobile messaging consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

In Compliance with Laws

We may disclose your information if required to do so by law or if necessary to protect the rights, property, or safety of Villa Décor & Design, our clients, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies help us analyze website traffic, remember your preferences, and deliver targeted advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement reasonable security measures to protect your Personal Information. However, no system can guarantee 100% security. Please notify us immediately if you suspect unauthorized access to your information.

6. Your Choices

You have control over how we use your information:

Marketing Opt-Out: You can unsubscribe from promotional emails at any time using the “unsubscribe” link or by contacting us directly.
Mobile Messaging Opt-Out: To stop receiving text messages from us, reply STOP at any time.
Access or Update Information: If you need to update your Personal Information, please contact us at info@villadecordesign.com

7. Children’s Privacy

Our Platform is not intended for children under the age of 13, and we do not knowingly collect information from them. If you believe a child has provided us with information, please contact us so we can delete it.

8. International Users

Villa Décor & Design operates from the United States. If you are accessing our Platform from outside the U.S., please be aware that your information may be transferred and stored in the U.S., where data protection laws may differ from those in your country.

9. Retention Period

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. California Privacy Rights

If you are a California resident, you may request information about how we share your data with third parties for marketing purposes. Please contact us at info@villadecordesign.com to make such a request.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Please review this page periodically for any changes.

12. Contact Us

For questions or concerns about this Privacy Policy or our practices, please contact us:

Villa Décor & Design

Email: info@villadecordesign.com

Phone: (904) 280-4215

Address: 150 Professional Dr. Suite 500 Ponte Vedra Beach, FL 32082